Standard Chartered Bank Tanzania and Tanzania Commercial Bank partner to improve services to customers - MTAA KWA MTAA BLOG

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Wednesday, 4 August 2021

Standard Chartered Bank Tanzania and Tanzania Commercial Bank partner to improve services to customers

 

tandard Chartered Bank Tanzania Limited has enhanced convenience for clients to eighty more branches and over one thousand bank agents through a strategic partnership with Tanzania Commercial Bank.

The partnership allows corporate customers of Standard Chartered Bank to deposit cash to their accounts through the wide branch network of Tanzania Commercial Bank. There is an existing system connection that allows for any cash deposited in any branch of Tanzania Commercial Bank to reflect in the account of a Standard Chartered Bank customer in a near real time basis. The partnership has been running for 6 years.

Mr. Sanjay Rughani, Chief Executive Officer at Standard Chartered Bank, commented “Our purpose is to partner and connect people to prosperity. Standard Chartered Bank is keen on forming strategic partnerships that promote our customers experience and extend value to our customers. Through this enhanced partnership, we have opportunity to serve our customers better in additional 19 regions with Tanzania Commercial Bank footprints where we had no physical presence”.

The enhanced strategic partnership that was signed by the two lenders yesterday will allow corporate customers of Standard Chartered Bank to deposit cash in 84 branches and 3,500 banking agents of Tanzania Commercial Bank. Initially, the partnership only involved 30 branches of previously known Tanzania Postal Bank recently re-branded to Tanzania Commercial Bank.

Standard Chartered Bank currently has 3 branches in Dar es Salaam, Mwanza and Arusha. Initially the partnership was available in Mbeya, Tabora, Bukoba and Dodoma regions. With the enhanced partnership, customers of Standard Chartered Bank will benefit from the country wide network of 8 84 branches of Tanzania Commercial Banks located in over 20 regions including Arusha, Manyara, Kagera, Dodoma, Dar es Salaam, Iringa, Shinyanga, Kigoma, Mwanza, Lindi, Mbeya, Morogoro, Kilimanjaro, Mtwara, Njombe, Mwanza, Singida, Ruvuma, Rukwa, Tabora, Tanga and Zanzibar.

Mrs. Efeh Amoah, Head of Transaction Banking at Standard Chartered Bank, commented “Our customers can get various benefits from this partnership. For instance, our customers can deposit cash to a branch of TCB and it can reflect in their account in a near real time basis. Our customers don’t have to manage any relationship with TCB as Standard Chartered Bank takes care of the relationship end to end. Our customers can have a centralized view of their country wide collections through Straight2Banks.”

The enhanced partnership between TCB and Standard Chartered Bank will be a mutual beneficial relationship that serves a common goal of serving clients. Both banks have better-quality security systems that provide guarantee on the safety of the customer’s deposits.

Mr. Saba Saba Moshingi, Chief Executive Officer at Tanzania Commercial Bank, commented “Our bank has 48 branches, 36 mini-branches and 3,500 banking agent country wide. Our partnership with Standard Chartered Bank will also enable some of our customers to make business transactions within Standard Chartered Bank. Hence, increasing business transactions between both banks”.

Mr. Jema Msuya, Director of Technology and Operations at Tanzania Commercial Bank commented, “Through this enhanced partnership, our Bank will get the opportunity to deliver great customer services. Further to that, there will be an opportunity for more potential customers to know more about our Bank’s offerings.

Standard Chartered Bank and Tanzania Commercial Bank encourages the public to maximize on this partnership hence elevating their business transactions.
 Standard chartered bank Tanzania CEO Mr. Sanjay Rughani speaking during the press conference where by Standard Chartered Bank Tanzania and Tanzania Commercial Bank Re launch their partnership inorder to improve services to customers. The event took place at Hyatt hotel the Kilimanjaro  
 Tanzania Commercial Bank CEO Mr. Sabasaba Moshingi speaking during the press conference where by Standard Chartered Bank Tanzania and Tanzania Commercial Bank Re launch their partnership inorder to improve services to customers. The event took place at Hyatt hotel the Kilimanjaro 
 
Signing of the document
 Mr. Sanjay Rughani, Standard chartered bank CEO and Mr. Sabasaba Moshingi CEO of Tanzania commercial bank exchanging documents during the signing event to Re- launch partnership between the two banks.
 From Left Mrs. Efeh Amoh ( Head of transaction Standard chartered bank Tanzania), Mr. Sanjay Rughani, Mr. Sabasaba Moshingi, Right (R) Mr. Jema Msuya (director of technology and operation Tanzania commercial bank)








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