BANK OF AFRICA launches new ATM card features to improve customer convenience - MTAA KWA MTAA BLOG


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Wednesday, December 22, 2021

BANK OF AFRICA launches new ATM card features to improve customer convenience

BANK OF AFRICA (BOA- Tanzania) Deputy Managing Director Wasia Mushi (right) Sales Manager Fortunatus Joachim (Second right), Acting Head of Digital Services Unit Aman Anord (left) and Marketing Manager, Beatrice Mirigo display newly launched VISA GREEN card in Dar es Salaam.

DAR ES SALAAM, December 22th 2021 – Bank of Africa in Tanzania have launched new interesting features for its ATM cards implemented in both the bank’s VISA and UMOJA SWITCH cards. The launch involved the introduction of the bank’s Prepaid card dubbed” VISA GREEN” and the introduction of the ATM cards interoperability features.

Speaking at the launch, the Deputy Managing Director for BANK OF AFRICA TANZANIA, Mr. Wasia Mushi said that; “the launch of the prepaid cards together with the introduction of the interoperability feature of our cards is to ensure that customers transactions are convenient and efficient.

These new interoperability feature will enable the banks customers to be able to perform transactions in any of the 18 African countries in which the bank is present which extends from West, East, Central and southern Africa.

Our prepaid cards also come as an added advantage to enable our clients to be able to perform cashless transactions during this holiday season, all you have to do is to top up your card and you are good to go, no need of walking with a lump sum of money which can be unsafe at times. Hence we guarantee you safety of your funds and transact anywhere with your card at hand.

The launch of the new card and the new interoperability feature is a demonstration of BANK OF AFRICA’s commitment to providing world-class products and services to its clients. Explained Mr. Mushi

The acting Chief Digital Officer, Mr. Amani Anord, added, “The interoperability feature is a services established by BOA group that will allow all the ATM cards for Bank of Africa customers to be accepted in BOA group network without rooting the transactions to international switch like visa, instead we will use our own BOA switch for processing the transaction and settlement.

This service will allow BOATZ cards (UMOJA SWITCH and VISA) originating from the bank to operate and to be accepted in ATMs of the BANK OF AFRICAs subsidiaries and to be treated as local transaction with fee defined system. To improve customer experience, convenience to utilize BANK OF AFRICA group Network and allow customers to transact in other BOA ATM with lower transaction fees compared to the international charges currently available.

Ladies and gentlemen, the beauty of using BANK’s prepaid paid card is that, it does not need to be linked to any of customers’ account to access this service. One can use the prepaid card to make purchase on line, shopping, payments of bills or use within family members.

Prepaid cards provide a relatively simple way to pay for purchases without taking out a line of credit or using a bank account. And they pose less risk since you have to load money onto the card in order to use it — perfect if you’re worried about overspending or misplacing your debit or credit card and giving fraudsters access to your debit or credit limits.

The introduction of these new features is intended to make it easier, safer, and faster for our customers to transact, Mr. Anord urged. “The cards improve customer convenience, and access to your funds is made ease.

Mr. Anord emphasizes that the roll-out of the new features and prepaid card is in line with their customers’ increasing preference for solutions that add ease and convenience to their lives.

“The shift away from cash and towards contactless payment methods has only been accelerated by the pandemic and will continue to grow under the new normal,” he says.

The bank strives to be at the forefront of new financial innovation and technology to make customers remotely access bank services. As they adjust to the new normal, they are dedicated to providing a comprehensive and seamless customer experience, reduce cash dependency and ultimately increase the adoption of digital payments and transaction platforms.

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